E and R – Creating the Ultimate Fan

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Engagement If you want to turn customers into super-fans, it’s important to keep them engaged with your brand for the long-term. It’s the difference between “that place I bought tires at once” and “my tire guy.” You know which one is sending you new customers. Engagement is easy for, say, a coffee shop. People drink …

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Evaluation – Coming in First

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The One Where You Stand Out from the Competition Once all information has been gathered, it is time for your (hopefully) future customer to make a decision. You may think there is nothing you can do during this evaluation process to promote your business, but that is not true at all. As we’ve pointed out …

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Going D.E.E.P.E.R. with Marketing

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Business owners all dream of striking gold – finding the right angle, the right product, the right location or clientele to be able to exceed their goals. Indeed, running a business can often feel like mining gold: half sheer dumb luck. Too many flounder in all the details, unsure of what to do to get …

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